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» Reminder: keep your scripts up to date!

This is our regular friendly little reminder to all clients to keep your scripts up to date.

Due to an increased number of compromised scripts on our servers, in the coming days and weeks we will be undertaking a search of accounts to root out old and insecure installations.

If an outdated installation is found, in the first instance clients will receive a request to upgrade or remove their vulnerable script.

If this request is not carried out promptly, we may suspend the account or remove or upgrade the script. If we force upgrade a script, any custom modifications or hacks will be lost.

Scripts installed using Fantastico or cPanel are NOT automatically updated when the auto-installer program is. It is the responsibility of the user to keep their scripts up to date.

Resellers are reminded that scripts running on resold accounts are the resellers responsibility; if one of your clients' scripts is compromised, you will be held responsible for any damage caused.

As always, Sonnet is willing and happy to upgrade installations for all clients at no cost, please submit an upgrade request in a helpdesk ticket if you would like us to do this.

We thank you for your co-operation and understanding on this matter.

02 May 2006 17:04

Posted by Marie

» Maintenance Window - Sat 06.05.06/Sun 07.05.06

Our provider at the Global Switch date centre in London has announced a maintenance window for this coming Saturday night/Sunday morning.

This maintenance window will begin at 22:00 on Saturday May 6th and end at 07:00 on Sunday May 7th.

During this maintenance, some or all of our servers will be physically relocated within the data suite. This will result in a short outage to all services on the affected servers.

SonnetUK apologises in advance for any interruption or inconvenience caused by this essential maintenance work.

02 May 2006 16:57

Posted by Marie

» Easter Special Offers

SonnetUK are pleased to announce some fantastic special offers for the Easter period.

Web Hosting

To celebrate Easter and the arrival of warmer weather we've created two fantastic special value plans that would tempt even the Easter bunny!

If they don't tickle your fancy, we're offering a massive 50% off ALL our standard hosting plans for the Easter weekend only.

And our popular double disk space when paying via PayPal offer has been extended!

View full details of our web hosting offers here.

Web Design

We've got numbers fever for Easter. 25% or more off our pre-defined website packages? 10% off bespoke web design? 5% PayPal or cheque payment discount on top of that? Why not?

View full details of our web design offers here.

Please note: These special offers are available for a limited time only. Hosting offers are available to new hosting customers only. Existing Sonnet Hosting customers can take advantage of these offers if purchasing additional account(s). Please see individual special offers pages for any further terms and conditions.

14 Apr 2006 18:23

Posted by Marie

» US hosting suspended

Our US server, Eden, has now been retired by our providers.

All customers on Eden have been transferred to our other servers whilst we decide the future of our US hosting operation. Any customer who had accounts on Eden and who has NOT received our emails regarding the issues with Eden, please contact us by email or via the helpdesk.

SonnetUK apologise for the inconvenience caused by the short notice customers were given and the emergency relocation of accounts.

Whilst we evaluate the options for our US hosting operation, US hosting sales have been suspended. Our core operation in the UK remains unaffected by these issues and sales are open as normal.

14 Apr 2006 17:23

Posted by Marie

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